Please read our refund policy carefully to understand the eligibility, refund process, and applicable restrictions.
We want you to be satisfied. Eligible courses enrolled in or purchased on INT Institute can be refunded within 10 days, provided the request meets the guidelines in our refund policy.
Certain restrictions may apply, and some purchases may only be eligible for credit refunds. For more information regarding our refund policy, please see the details below.
You can send a refund request by clicking on the Submit Request option.
For answers to commonly asked questions regarding your refund status, please contact our support team.
While our 15-day refund policy allows students to learn risk-free, we must also protect our instructors from fraud and provide them with a reasonable payment schedule. Payments are sent to instructors after 15 days, so we will not process refund requests received after the applicable refund window.
We reserve the right, at our sole discretion, to limit or deny refund requests in cases where we believe there is refund abuse, including but not limited to the following:
A significant portion of the course has been consumed or downloaded by a student before the refund was requested.
Multiple refunds have been requested by a student for the same course.
Excessive refunds have been requested by a student.
Users who have their account reported, banned, or course access disabled due to a violation of our Terms.
We do not grant refunds for subscription services unless otherwise required by applicable law.
Refunds may not be possible if students have attended more than 7 classes.
Our Site may use cookies to improve the user experience and analyze site performance. A user's internet browser may place cookies on their computer for record-keeping purposes and, in some cases, to track information about their activity. Users may choose to configure their browser to refuse cookies or to alert them when cookies are being sent. If they do so, some parts of the Site may not function properly.
In cases where a transaction is not eligible for a cash refund, the refund may be granted as credit, provided that it otherwise meets our applicable refund policy.
If your course purchase is only eligible for a credit refund, this will be indicated on the refund request page.